Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

May 17, 2020

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Tuffy Tire & Auto Service Center Millard. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Tuffy Tire & Auto Service Center Millard as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Tuffy Tire & Auto Service Center Millard, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Tuffy Tire & Auto Service Center Millard
4870 S 137th Street
Omaha, NE 68137
402-895-4274
http://www.tuffymillardave.com

More articles from Tuffy Millard

No Fountain of Youth (Aging Tires)

December 15, 2024

Can you think of anyone who enjoys aging? Wrinkles where you don't want them, gray hair, eyes that won't focus any more, no stamina. Believe it or not, your tires age, too, and they don't get better the older they get. And here's the important thing to know, even if they can still pass a tread... More

Stopping "Brake" Downs (Brake Pad Replacement)

December 8, 2024

If someone tells you to put the brakes on something, you know it means stop. And stopping is one of the most important safety maneuvers you can do in any vehicle. That means your brakes have to work properly. Let's face it. You stop dozens of times every time you drive. And over time, that t... More

The Light Nobody Wants to See (Check Engine Light)

December 1, 2024

You've probably had your Check Engine Light go on. Then it goes off and you figure, hey, whatever the problem was, it's gone now and I don't have to worry about it. Well, the problem may have gone away and it may not have. Your vehicle likely has one of these warning lights on the instrument pa... More